ME Not Logged In Problem in TMS – How to Solve?
If you are using NEPSE's online trade management system called TMS, you might have encountered one common problem — the "ME Not Logged In" error. In fact, this is one of the most commonly occurred errors when trying to place a stock trade order.
Error: ME Not Logged In
This message appears while placing an order if the respective member admin terminal is not logged in to DNA.
What is the "ME Not Logged In" Problem?
"ME Not Logged In" occurs when there is no connection between the broker's TMS and the NEPSE Online Trade System (NOTS). In order to execute trading, there must be a live connection between these two servers. An error message ("ME Not Logged In") will be displayed while placing an order if the respective member admin terminal is not DNA logged in.
How to Solve "ME Not Logged In"?
While you place an order, your broker's admin terminal must be logged in to DNA. Sometimes, because of the heavy load on the broker's TMS, the server cannot handle the traffic. In this case, the terminal should be restarted and reconnected. It takes a little time to establish the connection between Trade Work Station and the Exchange.
What you can do:
- Wait for a few minutes and try placing the order again.
- Refresh the TMS page and attempt the order.
- Contact your broker office and inform them about the issue.
- Ask your broker to restart or reconnect their admin terminal.
- If the issue persists, try again after some time during non-peak hours.